At Gabrial Routes, we are committed to ensuring that your order reaches you in a timely and efficient manner. Below is our Shipping Policy that outlines the process, charges, and timelines associated with shipping.

1. Order Processing Time

  • All orders are processed and shipped within [3] business days after payment confirmation.
  • Orders are processed during regular business hours (Monday – Friday, excluding public holidays).
  • Orders placed on weekends or holidays will be processed the following business day.

2. Shipping Destinations

  • We ship worldwide, and we strive to deliver to as many countries as possible.
  • If your country is not listed during checkout, please contact us at [[email protected]], and we will assist you with your order.

3. Shipping Methods and Delivery Time

We offer various shipping methods based on your location:

  • Standard Shipping: Typically arrives within [7 – 10] days depending on your country or region.
  • Expedited Shipping: Typically arrives within [15 – 25] business days (availability may vary depending on location).

Please note that delivery times are estimates and may vary depending on external factors like customs processing, weather conditions, or shipping carrier delays.

4. Shipping Charges

  • Shipping costs will be calculated at checkout based on the weight of your order and the delivery location.
  • We currently offer cash on delivery as the only payment method. No additional processing fees will be charged during checkout.
  • International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

5. Order Tracking

  • Once your order has been shipped, you will receive an email with a tracking number to monitor your order’s progress.
  • You can track your order through the courier’s website using the provided tracking link.

6. Shipping Delays

While we strive to ensure timely delivery, certain situations can cause delays, including:

  • Customs processing in your country.
  • Weather conditions or natural disasters.
  • Increased order volume during peak seasons or holidays.

If you experience any significant delays, please contact us at [[email protected]], and we will assist you in tracking your order.

7. Address Accuracy

Please ensure that your shipping address is accurate and complete at the time of purchase. We are not responsible for any delays or issues caused by incorrect or incomplete addresses.

8. Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately at [[email protected]]. We will work with the shipping carrier to resolve the issue. In the case of damaged goods, please provide pictures of the packaging and the product.

9. Contact Us

If you have any questions or concerns regarding shipping, please feel free to contact us [email protected].